legal · imprint
Imprint
Publisher
Kora is published and operated by KORA DIGITAL S.R.L., a limited liability company (“societate cu răspundere limitată” / S.R.L.) incorporated under the laws of Romania.
Registration & VAT
- Legal name: KORA DIGITAL S.R.L.
- Legal form: Societate cu răspundere limitată (S.R.L.), Romania.
- Unique registration code (CUI/CIF): 54759299.
- Trade Register number: J2026034113006.
- EUID: ROONRC.J2026034113006.
- Share capital: RON 200, fully subscribed and paid up.
- VAT: The company is not currently registered for VAT (neplătitor de TVA), so no Romanian VAT identification number applies. This section will be updated if the company becomes VAT-registered.
Legal representative
The legal representative responsible for Kora is Armando Gratteri, Administrator of KORA DIGITAL S.R.L.
Service of legal notices may be addressed to the registered office (below), for the attention of the Administrator.
Registered office
Strada Episcopul Chesarie nr. 15, Tronson E, Etaj 4, Ap. 83, Sector 4, București, Romania.
Contact
- General & user support: support@koraexperiences.com
- Legal & privacy: legal@koraexperiences.com
- Press: press@koraexperiences.com
Hosting & infrastructure
We rely on the following infrastructure providers to host and run Kora:
- Website, merchant portal & admin: Vercel Inc. (United States).
- API service: Google Cloud (Google Cloud Run), hosted in the EU region europe-west1 (Belgium).
- Database, authentication & file storage: Supabase, hosted in the EU region eu-west-1 (Ireland).
The full list of the processors that handle personal data, with their roles and regions, is on our sub-processor list.
Online dispute resolution
If you are a consumer and we cannot resolve a dispute directly, you can turn to alternative dispute resolution. In Romania, the competent authority for consumer protection is the National Authority for Consumer Protection (ANPC), which oversees the alternative-dispute-resolution (SAL) bodies for consumer disputes.
Until 20 July 2025 the European Commission operated an Online Dispute Resolution (ODR) platform for consumer disputes. That platform has since been shut down under EU law and is no longer available, so please use the national alternative-dispute-resolution (SAL) route above.