Imprint

Kora is published and operated by its operating company, a company being established in Romania.

Pending incorporationThe operating company is in the process of being incorporated in Romania. Its legal name, legal form (intended to be a Romanian “societate cu răspundere limitată” / S.R.L.), and registered office will be published here before public launch.

Pending incorporationOnce incorporation is complete, this section will publish the Romanian registration details required by law: the unique registration code (CUI/CIF), the Trade Register number (J…/…/…), the EUID, the VAT identification number, and the share capital.

Pending incorporationThe legal representative responsible for Kora — a director of the operating company — will be named here once incorporation is complete, before public launch.

Service of legal notices may be addressed to the registered office (below), for the attention of the legal representative named there.

Pending incorporationThe registered-office address — the company’s establishment for service of notices — will be published here before public launch.

• General & user support: support@koraexperiences.com
• Legal & privacy: legal@koraexperiences.com
• Press: press@koraexperiences.com

Pending incorporationA contact telephone number will be published here before public launch.

We rely on the following infrastructure providers to host and run Kora:

• Website, merchant portal & admin: Vercel Inc. (United States).
• API service: Google Cloud (Google Cloud Run), hosted in the EU region europe-west1 (Belgium).
• Database, authentication & file storage: Supabase, hosted in the EU region eu-west-1 (Ireland).

The full list of the processors that handle personal data, with their roles and regions, is on our sub-processor list.

If you are a consumer and we cannot resolve a dispute directly, you can turn to alternative dispute resolution. In Romania, the competent authority for consumer protection is the National Authority for Consumer Protection (ANPC), which oversees the alternative-dispute-resolution (SAL) bodies for consumer disputes.

Until 20 July 2025 the European Commission operated an Online Dispute Resolution (ODR) platform for consumer disputes. That platform has since been shut down under EU law and is no longer available, so please use the national alternative-dispute-resolution (SAL) route above. We will confirm our participation status with the competent body at launch.